Your privacy matters to 77ace. This Privacy Policy explains exactly what personal data we collect from Pakistani players, how we use it, who we share it with, how long we keep it, and what rights you hold over your own information.
77ace does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your player profile is yours alone.
All data transmitted between your device and the 77ace platform is protected by 256-bit SSL encryption. Payment data is tokenised and never stored in plaintext on our servers.
You have the right to access, correct, and request deletion of your personal data. 77ace processes all data rights requests within 30 days of receipt, free of charge.
77ace retains your personal data only for as long as required by our licensing obligations or the purpose for which it was collected. Deletion timelines are clearly stated in this policy.
77ace processes data from Pakistani players with awareness of local context. JazzCash and EasyPaisa transaction data is handled under the same privacy standards as all other payment methods.
You can withdraw consent for promotional communications at any time through your account settings or by contacting support. Opting out does not affect your ability to use the 77ace platform.
This Privacy Policy ("Policy") describes how 77ace ("77ace", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("Player", "User", "you") who access or use the 77ace platform available at 77ace.asia, including all associated games, betting markets, payment services, and customer support channels.
77ace is committed to handling your personal information responsibly and in compliance with the data protection requirements of its international gaming license jurisdiction. This Policy applies to all players accessing the platform from Pakistan and any other territory where 77ace services are available.
By registering an account with 77ace or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the processing of your data as described herein, you should cease using the platform and contact support to request account closure.
Plain English Summary: This document tells you what data we collect about you, why we collect it, who we might share it with, and what you can do about it. We recommend reading the full policy, but each section is written to be as clear as possible.
For the purposes of this Privacy Policy, the data controller responsible for your personal data is the licensed entity operating the 77ace platform under its international gaming license. The platform is accessible at 77ace.asia and all data processing activities described in this Policy are carried out by or under the authority of the 77ace data controller.
For all data protection enquiries, rights requests, or complaints relating to this Policy, players should contact the 77ace Data Protection team via the in-platform support chat or by written communication to [email protected]. All data protection correspondence is handled separately from general support queries and is escalated to the appropriate team within one business day.
77ace collects personal data across the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Age verification, KYC compliance, account security |
| Contact Data | Email address, mobile number, city of residence | Account communications, support, fraud prevention |
| Financial Data | JazzCash account number, EasyPaisa number, bank account details, USDT wallet address, transaction history | Deposit/withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Gameplay Data | Games played, bets placed, wager amounts, win/loss records, session times | Platform functionality, responsible gaming monitoring, dispute resolution |
| Preference Data | Favourite games, marketing preferences, communication language, responsible gaming settings | Personalisation, relevant promotions, responsible gaming |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support quality, dispute resolution, compliance records |
77ace does not collect sensitive data categories such as racial or ethnic origin, religious beliefs, or health information except where directly relevant to responsible gaming assessments and only with your explicit consent.
77ace collects personal data through the following channels:
77ace processes your personal data for the following purposes:
77ace processes personal data under the following legal bases:
Note for Pakistani Players: By using the 77ace platform, you consent to the processing of your data by 77ace and its authorised service providers in accordance with this Policy. Where processing relies on consent, you may withdraw that consent at any time through your account settings or by contacting support.
77ace does not sell your personal data. We may share your information with third parties only in the following limited circumstances and under strict contractual data protection obligations:
All third-party data processors engaged by 77ace are required to process data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection laws.
77ace uses cookies and similar tracking technologies to ensure platform functionality, improve user experience, prevent fraud, and — where you have consented — to deliver relevant marketing communications.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential / Functional | Session management, login state, security tokens, language preferences | No — necessary for platform operation |
| Performance / Analytics | Aggregated, anonymised usage data to improve platform performance and game loading times | Yes — requires opt-in consent |
| Marketing / Targeting | Promotional content personalisation and campaign attribution | Yes — requires opt-in consent |
| Fraud Prevention | Device fingerprinting and risk scoring to protect your account and platform integrity | No — legitimate interests basis |
You may manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to access the 77ace platform or place bets, though some personalisation features may be limited.
77ace implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While 77ace takes all reasonable steps to protect your data, no online transmission or storage system is entirely immune to risk. Players are encouraged to use strong, unique passwords for their 77ace account and to enable two-factor authentication.
77ace retains personal data for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law and licensing obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.
Subject to applicable law and our legitimate operational requirements, you hold the following rights in relation to your personal data held by 77ace:
You may request a copy of the personal data 77ace holds about you. We will provide this within 30 days of receiving a verified request, free of charge.
If any personal data we hold is inaccurate or incomplete, you may request correction. Minor corrections (e.g., contact details) can be made directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations such as AML record-keeping requirements.
You may request that 77ace limits the processing of your data in certain circumstances, such as while a rectification request is being resolved.
Where processing is based on consent or contract performance, you may request your data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests grounds, including direct marketing. Objections to marketing will be actioned immediately upon receipt.
Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time through your account settings or by contacting support. Withdrawal does not affect prior lawful processing.
To exercise any of these rights, please contact 77ace support via in-platform live chat or at [email protected]. We will acknowledge your request within two business days and provide a full response within 30 calendar days.
The 77ace platform is strictly restricted to individuals aged 21 years and above. 77ace does not knowingly collect, process, or retain personal data from any person under the age of 21. If 77ace becomes aware that personal data has been submitted by a minor, that data will be deleted immediately and the associated account will be permanently closed.
Parents or guardians who believe that a minor in their care has registered with 77ace should contact our support team immediately. 77ace takes underage access seriously and cooperates fully with responsible gaming authorities and child protection organisations where relevant.
77ace uses gameplay data and behavioural analytics to support responsible gaming obligations. This includes monitoring deposit frequency, session duration, loss patterns, and changes in betting behaviour that may indicate gambling-related harm.
Where such monitoring identifies a player who may be experiencing difficulties, 77ace may proactively apply responsible gaming interventions including reality check prompts, temporary deposit restrictions, or direct outreach from the support team. This processing is carried out under the legitimate interests basis and in compliance with our licensing authority's responsible gaming standards.
Self-exclusion requests are processed immediately and the relevant player data is flagged in our systems to prevent re-registration for the duration of the exclusion period. Self-exclusion data may be shared with affiliated platforms under multi-operator exclusion arrangements as required by our license. For further information, visit our Responsible Gaming page.
As 77ace operates under an international gaming license, your personal data may be transferred to and processed in jurisdictions outside of Pakistan. All such transfers are conducted under appropriate safeguards, including contractual data protection clauses with receiving entities that require them to maintain standards equivalent to those described in this Policy.
Game software providers and payment processors engaged by 77ace may operate servers in multiple countries. In all cases, 77ace contractually requires these providers to handle your data securely and only for the specified purpose.
77ace reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. When material changes are made, 77ace will notify registered players via account email and display a notice on the platform. The effective date at the top of this document will be updated accordingly.
Your continued use of the 77ace platform following publication of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you may request account closure and the return of your available balance.
For any questions, rights requests, or concerns relating to this Privacy Policy or the processing of your personal data, please contact the 77ace Data Protection team:
If you are not satisfied with our response to a data protection complaint, you have the right to escalate the matter to the relevant supervisory authority under 77ace's licensing jurisdiction. Details of the applicable authority are available upon request from our support team.
Have a question about your data or want to exercise your privacy rights? Our support team is available 24/7 in English and Urdu to help.
Responsible Gaming Reminder: 77ace is a 21+ platform. If you have questions about how your gameplay data is used to support responsible gaming, or if you wish to set deposit limits or self-exclude, please visit our Responsible Gaming page or contact support directly. Full platform rules are outlined in our Terms & Conditions.